How to set up your custom email on an iPhone

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There's a quick and easy way to set up email on your iPhone or iPad. On the device you wish to set up mail:

Auto-Configuration

  • Head to Manage Hosting > Options > Manage.
  • Select Email Accounts
  • Select Options > Account Setup.
  • You'll then see the Download iOS Mobile Profile button, select this to download the correct information to your iPhone to set up your email account. 
  • Review and install the profile on your phone, you'll need to enter your mailbox password to complete the setup.

Manual Configuration 

To set up your mailbox on an Apple iPhone or iPad, you need to:

  • Head to the Settings icon and locate the Mail option.
  • Go to Accounts.
  • Then select 'Add Account'.
  • Select Other from this list.
  • Select Add Mail Account.
  • Input the information requested:

Name: Anything    
Email: example@yourdomain.com    
Password: Mailbox Password    
Description: Work, Business...etc

IMAP:

Incoming Mail Server    
Host Name: imap.brandkoop.com    
Username: example@yourdomain.com    
Password: Mailbox Password

Outgoing Mail Server    
Host Name: smtp.brandkoop.com    
Username: example@yourdomain.com    
Password: Mailbox Password

  • Finally, select the mail account and go into the Outgoing Mail Server settings. Select Primary Server, make sure SSL is switched on and the port is set to 587.